Developed by Enwize, WIZRD is an advanced AR/VR platform that allows anyone to carry out procedures using augmented reality and virtual reality. Technicians and customers can use WIZRD to get clear instructions every step of the way, from putting together furniture to complex technical maintenance
WIZRD allows technicians to see the equipment they’re working on in VR or AR, along with detailed visual instructions on how to perform every step they need to take until the procedure is completed successfully. With WIZRD, technicians can benefit from a reliable tool in their toolbox that lightens the workload, and ensures critical steps and details are not missed, presenting them with all of the information they need in order to execute procedures safely and efficiently.
Provide Effective Customer & Distributors Technical Support
With WIZRD, companies can provide efficient and cost-effective technical support from one accessible platform. Users can easily access step-by-step guides that show them exactly how to maintain, set, operate, assemble, and solve a problem in virtual/augmented reality. Companies can use WIZRD to significantly increase user satisfaction and loyalty while reducing costs and manpower on technical support. In addition, the relevant information is collected regarding users and products technical performance in order to optimize procedures and supervise activities.
- Fully compatible with all end devices and operating systems (Android, iOS, Win)
- Custom reports and alerts, and complete editing control
- Knowledge preservation by using one database for the organization – field and training
- Interfaces with other organization systems (e.g. ERP)
- Efficient standardization within the organization
- All relevant know-how at hand while on the job
- Short implementation and integration time
- Reduced maintenance and training costs
- User friendly and easy to use
- Affordable and cost-effective